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Kind Words

Business & Organizations 

I am filled with gratitude that Ms. Gottlieb was able to come out and provide a workshop to our professional group on Nonviolent Communication.  Ms. Gottlieb draws on her extensive background experiences personally and professionally and brings a level of wisdom and groundedness to the workshop.  She additionally brings a remarkable clarity, and is able to, with kindness, deliver the learning material to meet people where they are at while at the same time supporting them in taking next steps towards growth.  Her workshop provided our group with practical and tangible tools to use in our day to day, while also providing space and resources for those who desire to go deeper with this work.  It goes without saying that Ms. Gottlieb was additionally professional and easy to work with throughout the entire process.  Her learning booklets are also clear and serve as an excellent reference.  I am so grateful that we had the privilege of bringing Ms. Gottlieb's workshop to our group.

-Dr. Nicole Klekowski MD

University of Michigan Emergency Medicine Services

Univerity of Michigan Hospital Systems

Ann Arbor, MI


Lisa delivered a three-part workshop series on Nonviolent Compassionate Communication for managers and aspiring managers in our organization. Working with Lisa was a wonderful experience! She took the time to meet with us as she planned the sessions for our group, which resulted in a series that felt very relevant to the specifics of our organization. She approached workshop facilitation with an enthusiasm that was infectious, and with deep kindness and expertise. She took time to read feedback after each session, and used this as input for what she did in the following sessions. She also made time for attendees to practice what they were learning, so we left the experience having seen some of the key NVC approaches in action. Many thanks to Lisa for sharing new ways for us to approach having difficult conversations, and to building connection and empathy!

Joe Zynda

Human Resource Manager

University of Michigan Library Services



Lisa facilitated a one-day workshop for faculty and staff at our school of music. Centering empathy and emotions in a work context can be challenging, if not downright scary, but Lisa’s well-structured presentation and compassionate demeanor allowed our group to explore NVC with curiosity and openness. I learned a lot about communication from this day, and colleagues commented that they had learned tools that they were able to implement immediately—both at work and at home. What’s more, it was really nice to get to know my colleagues in this different context, in which we (among other things) focused on ways in which we were grateful to each other. We are planning to hire Lisa for future workshops, and I have already recommended her to several friends whose organizations are interested in NVC.


Anicia Chung Timberlake, Ph.D.
Assistant Professor of Musicology, Peabody Conservatory, The Peabody Institute of The Johns Hopkins University,

Baltimore, MD


Our team of 15 has been working with Lisa for 6 months. After doing group NVC work, it has become easier for our staff to have and communicate compassion to customers and each other. This work has helped us more elegantly handle customer complaints by recognizing and addressing the emotional needs of the customer, not just the technical aspect of the products and feet. Working with Lisa is a true pleasure. She creates a homey, friendly, safe space where we feel comfortable sharing our experiences. Working with Lisa is fulfilling my need for support in my main goal to create a unique and rewarding place to work and shop. 

~Molly Mast, Mast Shoes, Ann Arbor, MI

Working with Lisa as my NVC business coach has been a great help to communicating effectively with my massage clients and the staff with whom I work.  Lisa is skilled, insightful and very supportive. She creates an easy learning environment and I saw positive changes right away, especially when dealing with disagreements.


~Heidi Johnson, Owner, Thrive Massage & Bodywork,

Ann Arbor, MI

When I started working with Lisa I was struggling to be an effective leader of my small business.  She not only gave me great insight into where my present systems were falling short, she also gave me the tools to resolve these problems by changing my communication style.  She is a joy to work with and I could not recommend her more highly. 


~Heather Anne Leavitt, Owner Sweet Heather Anne Cakery, Ann Arbor, MI

Lisa skillfully  and energetically led our group through the principals of NVC in an interactive afternoon workshop, with lots of practice opportunities. Even though we only had 3 hours, Lisa gave us practical tools we could start using right away to create opportunities for connection and reduce conflict. We want her back for more!

-member, Isaac Agree Downtown Synagogue, Detroit, MI 

As a teacher in an alternative school program geared towards at risk students, it's been very helpful to have Lisa share NVC simple tools, and teach us practical skills that reduce problems and increase student success through better communication and understanding. 


~Erica Yeo, teacher, Washtenaw Alliance for Virtual Education, Ypsilanti, MI

Lisa worked with our teachers and staff to improve communication between school personnel, as well as improved communication with students and parents. Lisa teaches with clarity and care, and the work has been a wonderful, practical tool to support better communication and connection. We enjoyed the workshop very much and had a great school year with this experience strengthening our foundation together.  

~ Maggie Crawford, Early Childhood Coordinator, Rudolf Steiner School of Ann Arbor, Ann Arbor, MI 

It was an absolute pleasure to work with Lisa in the planning and coordination of an introductory Nonviolent & Compassionate Communication Training for our congregation's lay-leaders and board members. To ensure that our programs and services are warm and welcoming to all, we are working to develop and support a pool of empowered, knowledgeable board members and lay leaders who feel empowered as mediators to support everyone in our building. Driven by our institutional commitment to be an inclusive and welcoming space for all of our members and visitors, we sought out Lisa to develop and facilitate an introductory skill-building training for our lay-leaders. From our initial communication and planning through event coordination and follow-up, Lisa was a wonderful partner and trainer. Lisa shaped her introductory workshop for the unique context and goals of our congregation, and she beautifully facilitated an engaging training for members with a variety of experiences with Nonviolent & Compassionate Communication theory & practice.


~Amit Weitzer, Isaac Agree Detroit Synagogue, Board of Directors, Detroit

Individuals & Families

NVC coaching with Lisa helped me move forward in a clear direction when I was struggling with some big decisions in my life--the process was super helpful and change happened quickly for me.


~Y.S., Individual coaching client

Lisa worked with my husband and me because we were having numerous conflict over little things that were getting in the way of us feeling happy and connected with each other. We'd gone to therapy in the past, and wanted to try a different approach. Within the first session, Lisa gave us tools and ways to practice a different way of approaching our disagreements, and it's been measurably better for both of us. 


~R.L., couples coaching client

My wife and I had been having arguments related to our two teenage children, and we got more and more polarized in our views. Lisa helped us discover where our needs overlapped, taught us how to communicate our needs with each other with empathy, and supported our creating new strategies that we both agreed with so we could be on the same page. Lisa then offered new approaches to talk with our teenagers that brought us all closer together. We highly recommend Lisa!

~G.D. & L.S. 

I highly recommend working with Lisa as she held empathic presence coupled with finely tuned skills that supported me in integrating a life changing experience. I felt safe which allowed me to drop deep into my raw and real experience. Lisa was there for me at every turn along the way. She has the ability to see the bigger picture and help connect some of the dots so that I could integrate my profound experience.  This was one of the key pieces which supported me in receiving a life changing healing. I also appreciate Lisa’s courageous commitment to follow her own truth and spirit with so much gusto and inspiration.



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